Meeting 6 (Conversation)

Felicia : Hello, good morning. Welcome to our store, may I help you?
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia : Good morning, sure. I want to buy a laptop but I can’t decide between Asus or Lenovo, which one is better from specification and performance but with affordable price. Can you give me some advice, please?
( Christina Meylani Gisela & Fitria Syavira Harani )
Felicia : With my pleasure, I think Asus is better because it has 4 GB of Memory/RAM which is very good for a laptop with price only of Rp. 6.500.000,00. Meanwhile, for Lenovo with the same price just has 2 GB of Memory/RAM.
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia: Oh, I see. But could you explain it in more detail?
 ( Christina Meylani Gisela & Fitria Syavira Harani )
Felicia  : Sure. Asus has Intel HD Graphics, screen size 14”, OS Ms.Windows 8.1 Original, CPU Intel Dual Core N2840, 4 GB of Memory/RAM, Harddisk 500GB, Connection Bluetooth and Wifi, Weight 1,8 kg. If it’s enough?
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia : Yes, I think enough. Thank you. So, I’ll buy Asus. Is there a promo?
( Christina Meylani Gisela & Fitria Syavira Harani )
Felicia : Yeah, sure. We were having a promo when you buy Asus product you’ll get a wireless mouse and cashback up to Rp. 500.000,00.
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia : Oh, sounds great. Okay, I’ll take one. But, how about the guarantee?
( Ayu Amelia & Ayu Ningtiyas )
Felicia  : Yes, you’ll get the guarantee for buying a Asus laptop. Guarantee shop is only 3  days from today but 1 year from Asus. But, you’ve to fill the form of guarantee card first.
( Ayu Amelia & Ayu Ningtiyas )
Milenia : Okay, may I borrow a pen? I didn’t bring it hehehe.
( Ayu Amelia & Ayu Ningtiyas )
Felicia  : Sure. There are more I can helped?
( Ayu Amelia & Ayu Ningtiyas )
Milenia : Oh, no it’s enough.
( Ayu Amelia & Ayu Ningtiyas )
Felicia : Okay, for a payment please do it at the cashier. Thank you
( Ayu Amelia & Ayu Ningtiyas )
Milenia : You’re welcome.
( Ayu Amelia & Ayu Ningtiyas )

                        ( a month later )
Ferguso : Hello, good morning. Welcome to our store, may I help you?
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Milenia : Sure, last month I bought a Asus laptop in here but only a few days the Bluetooth and Wifi connection can’t be used properly. Whether the guarantee is still valid?
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Ferguso : There’s still has a guarantee but I’ll check your laptop first. ( a few minutes later ) Oh, right. The Bluetooth and Wifi connection can’t be function properly. I have two options, your laptop want to be serviced or replaced with the new one?
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Milenia : Hmmm.. If I take the option 2, should I paid more?
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Ferguso : No, it’s free because the guarantee is still valid.
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Milenia : Sounds great. So, I’ll choose my laptop to replaced with the new one.
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Ferguso : Okay, I’ll handle it for a while. Please, Wait a minutes.
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )
Milenia : Sure, I’ll wait.
( Pradivta Al fatihah, Rakha Khansa Sakila PM, and Salma Nur Azizah )

( a few minutes later )
Ferguso : Ms. Milenia here is your new laptop.
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia : Yes, thank you so much Mr. Ferguso.
( Christina Meylani Gisela & Fitria Syavira Harani )
Ferguso : With my pleasure. Thank you for being our customer.
( Christina Meylani Gisela & Fitria Syavira Harani )
Milenia : You’re welcome. Happy to be able to work with you. See you!
( Christina Meylani Gisela & Fitria Syavira Harani )
Ferguso : Thank you.
( Christina Meylani Gisela & Fitria Syavira Harani )


Members :
1.      Ayu Amelia
2.      Ayu Ningtiyas
3.      Christina Meylani Gisela
4.      Fitria Syavira Harani
5.      Pradivta Al fatihah
6.      Rakha Khansa Sakila
7.      Salma Nur Azizah